Returns & Exchanges
At Vita, we want your home to be a sanctuary of comfort; if your purchase doesn't perfectly fit your space, we offer a 30-day return window for most furniture and decor items. Our team is dedicated to ensuring you find the ideal piece for your lifestyle with a seamless and transparent exchange process.
Return Process
- 1.Initiate Your Request
Log in to your Vita account and select the order containing the item you wish to return to receive a unique Return Authorization number.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware, assembly manuals, and protective padding are included to avoid damage during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location or schedule a home pickup for larger furniture pieces.
- 4.Receive Your Refund
Once our warehouse team inspects the returned item, we will process your refund to the original payment method or issue store credit within 5-7 business days.