Frequently Asked Questions
Everything you need to know about bringing Vita into your home.
What materials are used in Vita furniture?
We prioritize sustainability and durability, using FSC-certified hardwoods, organic textiles, and non-toxic finishes to ensure your home remains a healthy environment.
How long does shipping take for large furniture items?
Standard delivery for large items typically takes 7-14 business days. Our white-glove delivery service includes assembly and packaging removal for a seamless experience.
What is your return policy?
We offer a 30-day trial period for all home goods. If you are not completely satisfied, you can return your items for a full refund, provided they are in original condition.
Do you offer fabric swatches?
Yes, we offer complimentary swatch kits for our upholstery collections so you can see and feel the quality of our fabrics in your own lighting before purchasing.
Is there a warranty on Vita products?
All our furniture pieces come with a 5-year limited warranty covering manufacturing defects and structural integrity to give you peace of mind.
Can I track my order status?
Once your order ships, you will receive an email with a tracking link. For large furniture deliveries, our logistics partner will contact you directly to schedule a delivery window.